Privacy Policy

1. INTRODUCTION

This Privacy Policy explains how personal data is collected, used, and protected when you visit www.mailysray.com

(the “Site”) or purchase services through the Site.

The Site is operated by:

Maïlys Ray

Micro-entrepreneur (autoentrepreneur) registered in France

Email: mailys@mailysray.com

Maïlys Ray acts as the data controller for the personal data collected through this website.This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.mailysray.com (the “Site”).

2. PERSONAL DATA COLLECTED

a) Information You Provide Directly

When you contact, book, or purchase services, we may collect:

Name

Email address

Phone number

Billing information

Payment information (processed securely via Stripe)

Information submitted through intake forms or booking forms

b) Automatically Collected Information

When you browse the Site, certain information may be collected automatically, including:

IP address

Browser type

Time zone

Pages visited

Referring website

Interaction data

This information may be collected through cookies and analytics tools.

3. LEGAL BASIS FOR PROCESSING (GDPR)

Personal data is processed based on:

Contractual necessity – to provide services you purchase

Legal obligation – to comply with accounting and tax regulations

Legitimate interest – to improve website performance and prevent fraud

Consent – when you voluntarily subscribe to communications

4. HOW YOUR DATA IS USED

Your personal data may be used to:

Process payments

Provide purchased services

Communicate regarding bookings or inquiries

Send invoices and confirmations

Improve the website experience

Comply with legal obligations

Personal data is never sold.

5. THIRD-PARTY SERVICE PROVIDERS

To operate this website and provide services, we use trusted third-party providers, including:

Stripe – payment processing

Acuity Scheduling (Squarespace Scheduling) – appointment booking

Zoom – video conferencing

Google Analytics – website analytics

Squarespace – website hosting

These providers process personal data in accordance with their own privacy policies and applicable data protection laws.

6. DATA RETENTION

Personal data is retained only as long as necessary:

Client and booking data: for the duration of the professional relationship

Accounting and invoicing data: as required under French law (up to 10 years)

Analytics data: according to Google Analytics retention settings

7. INTERNATIONAL DATA TRANSFERS

Some service providers may be located outside the European Union (e.g., United States). Where applicable, appropriate safeguards are in place to ensure data protection in accordance with GDPR requirements.

8. YOUR RIGHTS (GDPR)

If you are located in the European Union, you have the right to:

Access your personal data

Request correction or deletion

Request restriction of processing

Object to processing

Request data portability

Withdraw consent at any time

To exercise your rights, please contact: mailys@mailysray.com

You also have the right to lodge a complaint with the French data protection authority (CNIL).

9. COOKIES

The Site may use cookies and similar technologies to enhance user experience and analyze traffic. You can manage or disable cookies through your browser settings.

10. CHANGES

This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes.